What Scrum is and what it’s not

By Cristian Leonardo


Scrum: Have you ever felt overwhelmed by a large project? Maybe you’ve seen software development teams struggle to deliver on time or meet ever-…

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Clutch Announces that Cafeto is at the top of the ranking of Sustained Growth for 2022

By Cristian Leonardo


Clutch Announces that Cafeto is at the top of the ranking of Sustained Growth for 2022. Clutch is recognizing the 100 fastest-growing companies and th…

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IT Support levels: 4 layers to address technology issues

By Cristian Leonardo


When a company has trouble with its technological platform, it requires services at different IT Support levels. These levels are organized to attend…

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IT support SLAs: how to establish, measure, and achieve them?

By Cristian Leonardo


Is attending to your customers’ incidents and requirements, meeting response, and resolution times your priority? Then find out what IT support…

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Site reliability engineer: these are his/her main responsibilities

By Cristian Leonardo


Site reliability engineering (SRE) is an engineering discipline that focuses on helping organizations reach a suitable reliability level in their syst…

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